Embroidered Letter Ripped Casual Cap
|Size inch||One Size|
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.
For example, if you order a bodycon dress, it will need 1-3 business days of processing time and then 3-15 business days of shipping time if you select super saving shipping. Therefore, you can expect to receive it in 4-18 business days.
SHIPPING CHARGE (USD)
|free shipping||$89.00 and up||Free|
|shipping||0.00 - 0.20kg||$10.88|
|shipping||0.20 - 0.40kg||$11.88|
|shipping||0.40 - 0.60kg||$12.88|
|shipping||0.60 - 0.80kg||$14.88|
|shipping||0.80 - 1.00kg||$16.88|
|shipping||1.00 - 1.20kg||$18.88|
|shipping||1.20 - 1.40kg||$20.88|
|shipping||1.40 - 1.60kg||$22.88|
|shipping||1.60 - 1.80kg||$23.88|
|shipping||1.80 - 2.00kg||$25.88|
|shipping||2.00 - 3.00kg||$29.88|
|shipping||3.00kg and up||$35.88|
Note for taxes:
For most of the countries,our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 30 business days.
Due to the impact of COVID-19, the staff in some severely affected areas are tense, causing the package to be delayed. Please be patient and we will have someone to track each package.
If you have any further questions, please contact our customer services at firstname.lastname@example.org
Warranty and Returns
At Closame, customer satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page.
If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. We are here to help!
15 Day Returns Warranty
If you receive a defective or damaged item, wrong size or wrong product, please contact us immediately through our support center. Contact us within 15 days after receiving the package, you can apply for a return or exchange.
How to Reach Us
Please visit our support center to describe the problem in detail, including the reason for the return, and your order number and SKU product number. For defective, incorrect or undescribed items, please send us a clear picture or video of the problem.
1. Our Responsibilities
If our company is responsible for this issue, we will allow it to be returned to our warehouse for a refund or exchange. After receiving the goods, we will refund the original product price in full, or resend replacement products for free at our expense. This solution is only provided if Closame is responsible for shipping the wrong items/sizes.
2. Customer Responsibility
Incorrect order (product size)
If the customer ordered an incorrect size or product, we can also allow returns. In this case, the customer will be responsible for the two-way (to and from our warehouse) transportation costs. If the customer chooses to return the product for a refund, we will refund the original product price. All and any transportation costs are non-refundable.
3. Unneeded Items
If the customer decides that the item is no longer needed or just wants to replace the item, they can report to us within 15 days after receiving the product to partially refund the product cost.
Notes on Return
If your order is cancelled within 24 hours after purchase, a $1.5 operating fee will be deducted from the payment channel. If you decide to cancel the order, please submit a help ticket from "Contact Us". For orders cancelled within 24 hours of purchase but before shipment, we will charge a 15% cancellation fee. If the order has been shipped, we will not accept the request to cancel the order, and access the after-sales service.
Other Notes About the Warranty
Our return address needs to be determined according to the customer's specific address. Please contact our customer service team to obtain the return address. The goods that have not been returned to our warehouse cannot be processed.
All returned items must be in a brand new condition, unused, unwashed, with all original labels and their original packaging.
If the customer requests a refund, we will refund the original product cost after receiving the returned product. The transportation cost of all returned items and the original transportation cost are non-refundable.
If any issue during the shipping time or after received the item, please feel free to contact us at email@example.com
The following items cannot be returned or exchanged: underwear, beauty products, luck bags, discounted items. Items with non-returnable marks and free gifts cannot be returned.
Simply follow the steps below.
Add the items into your Shopping Bag.
Click on “ADD TO CART” or “BUY NOW”.
Check out when item selection is completed.
Click your cart icon to review the item(s) selected then on Click “CHECK OUT”
Complete shipping and billing information.
Fill in the shipping address.
Choose available discount.
Enter a discount code. Please note that you must fill the shipping address completely.
Click on “COMPLETE ORDER”
Select a shipping method and Payment Method, then click the "complete order" button to the next step.
Fill in payment information to complete the purchase.
If you have any question, please feel free to contact us at firstname.lastname@example.org