Shipping & Delivery
Delivery Time=Processing Time+Shipping Time
Processing Time: 5-7 Business Days
Shipping Time: Standard Shipping 10-15 Business Days
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
Shipping Fee:
Shipping fees are calculated based on package weight and destination, we offer free standard Shipping for orders over $89.
FAQ:
Q: Will my order be delayed?
A: There may be a slight delay with your order, but rest assured it is on its way to you.
We are following local government guidelines which are ever-changing, please keep checking your tracking for updates to your order. If an order is failed to be delivered,our team will personally contact your regarding a refund or re-shipment.
Q: My question hasn’t been answered, who can I contact?
A: Above all, we are here to support you. If we haven’t answered your question above please get in touch with service@cotosen.com. Or leave a message in our facebook page or instagram page, we will process it promptly.
Shipping Method:
Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
SHIPPING CHARGE (USD)
| Rate name | Condition | Price |
| free shipping |
Others:$99.00 and up IsraelοΌ$139.00 and up United States, Portugal, Sweden, United Kingdom, Spain, Denmark, Poland, Germany, Czech Republic, Latvia, Italy, Lithuania, Estonia, France: $89.00 and up |
Free |
| shipping | 0.00 - 0.30kg | $10.50 |
| shipping | 0.30 - 0.60kg | $13.00 |
| shipping | 0.60 - 0.90kg | $15.50 |
| shipping | 0.90 - 1.20kg | $18.00 |
| shipping | 1.20 - 1.40kg | $20.50 |
| shipping | 1.40 - 1.60kg | $23.00 |
| shipping | 1.60 - 1.90kg | $24.00 |
| shipping | 1.90 - 2.10kg | $26.00 |
| shipping | 2.10 - 2.40kg | $28.00 |
| Shipping Method | Delivery Time | Area |
| Standard Shipping | 8-17 days | North America (USA ) |
| 10-20 days | Oceanica (Australia) | |
| 5-15 days | Europe (France Germany Belgium Luxembourg Netherlands) | |
| 9-20 days | Europe (Sweden Portugal Italy) | |
| 5-12 days | Europe (UK) | |
| 7-15 days | Europe (Finland Iceland Switzerland The Czech Republic Greece Austria) | |
| 7-15 days | Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia) | |
| 12-25 days | North America (Canada Mexico) | |
| 12-20 days | South America (Colombia Chile Peru Argentina Ecuador) | |
| 7-15 days | Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus Palestine) | |
| 11-20 days | Europe (Croatia Ukraine Georgia Spain) | |
| 7-15 days | Africa (Egypt Libya Morocco South Africa Niger Ghana Côte d'Ivoire Togo Guinea) | |
| 5-12 days | Oceanica (New Zealand) |
Note for taxes:
For most of the countries,our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 30 business days.
Due to the impact of COVID-19, the staff in some severely affected areas are tense, causing the package to be delayed. Please be patient and we will have someone to track each package.
If you have any further questions, please contact our customer services at help@closame.com