LIFE IS SIMPLE Printed Men's T-Shirt
- Description
- Shipping & Delivery
- Return & Refund Policy
- How to Use Coupons
- Size Chart
Size | Bust | Length | Sleeve | |||
CM | inch | CM | inch | CM | inch | |
M | 94 | 37.01 | 108 | 42.52 | 58 | 22.83 |
L | 98 | 38.58 | 109 | 42.91 | 59 | 23.23 |
XL | 107 | 42.13 | 90 | 35.43 | 66 | 25.98 |
XXL | 111 | 43.70 | 91.5 | 36.02 | 67 | 26.38 |
Delivery Time=Processing Time+Shipping Time
Processing Time: 5-7 Business Days
Shipping Time: Standard Shipping 10-15 Business Days
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
Shipping Fee:
Shipping fees are calculated based on package weight and destination, we offer free standard Shipping for orders over $89.
FAQ:
Q: Will my order be delayed?
A: There may be a slight delay with your order, but rest assured it is on its way to you.
We are following local government guidelines which are ever-changing, please keep checking your tracking for updates to your order. If an order is failed to be delivered,our team will personally contact your regarding a refund or re-shipment.
Q: My question hasn’t been answered, who can I contact?
A: Above all, we are here to support you. If we haven’t answered your question above please get in touch with service@cotosen.com. Or leave a message in our facebook page or instagram page, we will process it promptly.
Shipping Method:
Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
SHIPPING CHARGE (USD)
Rate name | Condition | Price |
free shipping |
Others:$99.00 and up Israel:$139.00 and up United States, Portugal, Sweden, United Kingdom, Spain, Denmark, Poland, Germany, Czech Republic, Latvia, Italy, Lithuania, Estonia, France: $89.00 and up |
Free |
shipping | 0.00 - 0.30kg | $10.50 |
shipping | 0.30 - 0.60kg | $13.00 |
shipping | 0.60 - 0.90kg | $15.50 |
shipping | 0.90 - 1.20kg | $18.00 |
shipping | 1.20 - 1.40kg | $20.50 |
shipping | 1.40 - 1.60kg | $23.00 |
shipping | 1.60 - 1.90kg | $24.00 |
shipping | 1.90 - 2.10kg | $26.00 |
shipping | 2.10 - 2.40kg | $28.00 |
Shipping Method | Delivery Time | Area |
Standard Shipping | 8-17 days | North America (USA ) |
10-20 days | Oceanica (Australia) | |
5-15 days | Europe (France Germany Belgium Luxembourg Netherlands) | |
9-20 days | Europe (Sweden Portugal Italy) | |
5-12 days | Europe (UK) | |
7-15 days | Europe (Finland Iceland Switzerland The Czech Republic Greece Austria) | |
7-15 days | Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia) | |
12-25 days | North America (Canada Mexico) | |
12-20 days | South America (Colombia Chile Peru Argentina Ecuador) | |
7-15 days | Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus Palestine) | |
11-20 days | Europe (Croatia Ukraine Georgia Spain) | |
7-15 days | Africa (Egypt Libya Morocco South Africa Niger Ghana Côte d'Ivoire Togo Guinea) | |
5-12 days | Oceanica (New Zealand) |
Note for taxes:
For most of the countries,our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 30 business days.
Due to the impact of COVID-19, the staff in some severely affected areas are tense, causing the package to be delayed. Please be patient and we will have someone to track each package.
If you have any further questions, please contact our customer services at help@closame.com
At Closame, customer satisfaction is always our top priority.
Our dedicated QC and QA team will inspect your items before shipping. The quality of our products is guaranteed. However, you do need to carefully and accurately check your measurements before purchasing. Please refer to the size chart on the product page.
If you are not 100% satisfied with the item you received, please contact our customer service within 15 days of receiving the item to initiate the return and exchange process.
Return Process
1. Please contact customer service at help@closame.com to explain the item you would like to return and why, and attach photos of the quality issue.
2. After receiving our return address and instructions, please pack the item to be returned in the original packaging.
3. Drop your package off at your local post office.
4. After returning the item, please provide the return receipt from the shipping company, indicating the return weight and tracking number, so that we can expedite the refund/exchange. You will receive a confirmation email when the refund is issued.
Return Conditions
1. You have 15 days to decide if an item is right for you. If you want to return or exchange an item, please contact us within 15 days of delivery.
2. We do not accept items that you send back directly without checking with us first.
3. The following items cannot be returned or exchanged: customized items and accessories.
4. Returned items must be unused and in their original packaging. We do not accept items that have been worn, damaged, washed, or altered in any way.
5. We will arrange an exchange or refund after checking your return tracking number or receipt.
6. Order Cancellation
In order to deliver the package as quickly as possible, we use a local high-quality prepaid logistics company. When the order status is "Packaged", the package has been handed over to the logistics company and logistics fees will be incurred. A 15% cancellation fee is required when canceling the order. If the order status is "In Transit", we will not accept order cancellation requests
Note: The original shipping cost and shipping guarantee are non-refundable.
Return Shipping Costs
1. Our Responsibility
If the issue is our company's fault, we will allow it to be returned to our warehouse for a refund or exchange. Upon receipt of the goods, we will refund the original product price in full, or resend the replacement product free of charge (at our expense). This solution is only provided if Closame is responsible for shipping the wrong item/size.
Customer Responsibility
2. Order Error (Product Size)
We can also accept returns if the customer ordered the wrong size or product. In this case, the customer will be responsible for the shipping costs (to and from our warehouse). If the customer chooses to return the item for a refund, we will refund the original product price. All shipping costs are non-refundable.
3. Unwanted Items
If the customer decides that they no longer need the item or just want to exchange it, they can report it to us within 15 days of receiving the product to partially refund the product cost.
Return Address
We have warehouses in different countries around the world! If you want to return an item, please feel free to contact customer service, and you will be provided with the nearest return address based on your order details within 24 hours.
Note: Do not send returns to the address on the package. This is not our return address and will affect your return processing.
Return Notice
If you cancel the order within 24 hours of purchase, we will deduct a handling fee of $1.5 from the payment channel. If you decide to cancel the order, please submit a help ticket from "Contact Us". For orders cancelled within 24 hours of purchase but before shipment, we will charge a 15% cancellation fee. If the order has been shipped, we will not accept the request to cancel the order and enter after-sales service.
Refund
1. If you purchased two or more products, you can request a partial refund for the unsatisfactory goods.
2. Product not received/product is defective/product is different from the advertisement: the problem will be resolved within 5 business days after the estimated delivery time.
3. Fraudulent or unauthorized transactions/the amount charged on the customer invoice is inconsistent with the amount shown on the website/double charges: a solution will be made within 5 days after the charge notification
Simply follow the steps below.
Step 1.
Add the items into your Shopping Bag.
Click on “ADD TO CART” or “BUY NOW”.
Step 2.
Check out when item selection is completed.
Click your cart icon to review the item(s) selected then on Click “CHECK OUT”
Step 3.
Complete shipping and billing information.
Fill in the shipping address.
Step 4.
Choose available discount.
Enter a discount code. Please note that you must fill the shipping address completely.
Step 5.
Click on “COMPLETE ORDER”
Select a shipping method and Payment Method, then click the "complete order" button to the next step.
Fill in payment information to complete the purchase.
If you have any question, please feel free to contact us at help@closame.com